We're committed to protecting your privacy and being transparent about how we collect, use, and store your data.
Last updated: December 15, 2025
The core values that guide how we handle your data
Bank-level encryption and security measures
Clear information about data collection and use
You own your data and can delete it anytime
GDPR, CCPA, and SOC 2 compliance ready
To provide Tixie's AI-powered project management services, we collect the following information:
We use your information to provide and improve our services:
AI Analysis: Process your code and commits with Claude AI to generate tickets and suggestions
Service Delivery: Provide project management features, real-time updates, and notifications
Improvements: Analyze usage patterns to enhance features and user experience
Security: Detect and prevent fraud, abuse, and security incidents
Communication: Send service updates, feature announcements, and support messages
We do not sell your data. We only share information in these limited circumstances:
Service Providers: Trusted third parties who help operate our services (Supabase, Anthropic, Resend)
Legal Requirements: When required by law or to protect rights and safety
Business Transfers: In connection with mergers, acquisitions, or asset sales
With Consent: When you explicitly authorize us to share specific information
We implement industry-standard security measures:
Encryption in transit (TLS/SSL) and at rest (AES-256)
Row-level security policies in our database
Regular security audits and penetration testing
OAuth tokens encrypted with industry-standard practices
Access controls and role-based permissions
You have control over your data:
Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and associated data
Portability: Export your project data in standard formats
Opt-out: Unsubscribe from marketing emails (service emails still apply)
We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we permanently delete all associated data within 30 days, except:
If you have any questions or concerns about our privacy practices, please contact us at: